Skip to main content
Founder-Led · Practicing Since 1997 You work directly with Tony Paris, the founder, same person from quote to launch. No sales reps. No account managers.

Website Chat Tier 2: Live Chat

$497 & Up

Voice & Chat › Full Conversational AI Agent · Pricing is a negotiable starting point.

What is Website Chat Tier 2: Live Chat?

This level connects website visitors to a real person on your team in real time. Think of it like a salesperson walking the floor of a store, ready to step in the moment someone has a question. Visitors type their message and a live team member answers back during your hours. It turns your website into a place where people can talk to you, not just read.

What does Website Chat Tier 2: Live Chat involve?

Tier 2 live chat deployment routing inbound visitor conversations to human agents with real-time messaging, presence indicators, and conversation history. The configuration includes routing rules, business-hours handling, and lead capture so staff can engage prospects directly and manage front-of-house inquiries from the website.

How much does Website Chat Tier 2: Live Chat cost?

Starting at $497 & up. Pricing is a negotiable starting point.

Build a custom quote → Book a free consultation Call (888) 565-0171

AppWT Web & AI Solutions · Family-owned, practicing since 1997, headquartered in Livonia, MI · BBB A+ · serving Metro Detroit and clients nationwide. Design work is delivered digitally.

Share This Page
Awards & Recognition

Tech Wizards an AppWT Anthem

Accessibility

by AppWT Web & AI Solutions
🛡️ Accessibility Profiles
📝 Content Adjustments
100%
100%
1.4
0px
🎨 Color Adjustments
100%
🎛️ Orientation & Controls
♿

Accessibility Statement

Our commitment to digital accessibility and inclusive design

Our Commitment to Accessibility

AppWT Web & AI Solutions is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to achieve these goals.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

AppWT Web & AI Solutions is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

  • Built-in accessibility toolbar with multiple customization options
  • Keyboard navigation support throughout the website
  • Screen reader compatibility and proper ARIA labels
  • High contrast mode and color customization options
  • Text size adjustment and font modification capabilities
  • Reading guide and focus indicators for improved navigation
  • Alternative text for all images and media
  • Semantic HTML structure for better screen reader interpretation

Technical Specifications

Accessibility of AppWT Web & AI Solutions relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Feedback

We welcome your feedback on the accessibility of AppWT Web & AI Solutions. Please let us know if you encounter accessibility barriers:

Phone: (888) 565-0171

Email: sales@appwt.com

Address: 33300 Five Mile Rd, Livonia, MI 48154 (by Appointment Only)

Assessment Approach

AppWT Web & AI Solutions assessed the accessibility of our website by the following approaches:

  • Self-evaluation
  • External evaluation
  • Automated testing tools
  • Manual testing with assistive technologies

Date

This statement was created on January 15, 2025 using the W3C Accessibility Statement Generator Tool.

Last updated: